HOSTING Unified Cloud
Flexible Solutions, Limitless Possibilities
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Overview:
The Services You Need, The Platforms You Want.
Future-focused IT leaders are looking to multi-cloud infrastructure options for their organizations. And why wouldn’t you? Picking and choosing the best platform for each workload is a reality most of us have only dreamed of. But if you move to AWS and Azure, you may be on the cutting edge – but you’re really only outsourcing your data center. This doesn’t solve, or minimize, the true burden on your IT department.
Boredom. Stress. Anxiety. And Repeat.
Enter HOSTING Managed Services. If you have applications that need to run in multiple places – and especially if you are in a regulated market or have serious security concerns – HOSTING is the best of the best – and has been since 2008. You may think you’ll be getting time and resources back by moving to a hyperscale provider, but without adding managed services on top – all you’ve really done is outsource your data center. Let us manage all the necessary – but mundane and time-consuming tasks – that have been holding you and your colleagues back from IT supremacy for too long.
You Focus On Being An IT Superstar; We’ll Handle The Rest.
With Us, You’ll Get:
- The quickest speed to market available
- Immediate access to AWS and Azure experts
- 24 x 7 x 365 monitoring, protection and support across all platforms
- Single team support across all platforms
- Single ‘pane of glass’ view across all platforms
- The leading HIPAA and PCI compliant solutions, backed by our innovative 100% audit assurance guarantee
Managed Security:
HOSTING Managed Security Services includes the industry’s leading security and compliance offerings to help you manage your security posture and obligations. And we put our money where our mouth is as the only managed service provider to offer a 100% audit assurance guarantee.
Explorer
The Explorer level of Managed Security Services provides the core security solutions necessary in today’s ever-changing environment, including malware protection, managed intersite VPN and managed patching.
Key Components
- Managed Patching
- Managed Firewall
- Managed Secure Remote Access
- Managed Intersite VPN
- Malware Protection
Voyager
The Voyager level of Managed Security Services combines many of the services necessary for a secure environment – including all of the components of Explorer – plus intrusion detection, security-as-a-service for intrusion detection and log management and review.
Key Components
- All Components of Explorer (listed above)
- Vulnerability Scanning
- Intrusion Detection
- Security-as-a-Service for Intrusion Detection
- Log Management
- Daily Log Review
Pioneer
The Pioneer level of Managed Security Service is our most sophisticated security and compliance offering – perfect for those in regulated industries, industries that are often targeted by malfeasants, or anyone who wants to be certain that their business-critical applications are as protected as possible. It includes all of the components of Explorer and Voyager as well as file integrity monitoring and security-as-a-service for web application firewall and log management.
Key Components
- All Components of Explorer and Voyager (listed above)
- Web Application Firewall
- Security-as-a-Service for Web Application Firewall
- Security-as-a-Service for Log Management
- File Integrity Monitoring
- Compliance Management
Managed Cloud:
HOSTING Managed Cloud Services are offered in three tiers to fit business needs – and buyer types – across the Azure cloud, AWS cloud and the HOSTING private and public clouds, among many others. The bundle includes all core managed hosting services designed to help you and your team with the core issues of systems management.
Explorer
The Explorer level of Managed Cloud Services includes all of the managed cloud fundamentals necessary to support a growing business, including round-the-clock support, platform and solution component monitoring, a fully managed infrastructure and file system backup.
Key Components
- 24 x 7 x 365 Support
- Platform and Solution Component Monitoring
- Pre-built Monitoring Dashboards
- On-demand Platform and App Expertise
- Fully Managed Infrastructure
- Support for Self-service Tools
- Co-admin of OS
- File System Backup
Voyager
The Voyager level of Managed Cloud Services frees IT staffs from the drudgery of managing cloud environments and includes all of the components of Explorer, plus capacity and performance monitoring, application-level backup & recovery, and leaderboard dashboards and reporting.
Key Components
- All Components of Explorer (listed above)
- Dedicated Engagement Manager
- Cost Optimization Review
- Capacity and Performance Monitoring
- Account Reporting and Business Reviews
- Application Monitoring
- Co-admin of Web, App, DB server and OS
- Application-level Backup and Recovery
- Leaderboard Dashboards and Reporting
- Detailed Configuration Catalog
Pioneer
The Pioneer level of Managed Cloud Services is our most advanced cloud offering – custom-built for companies looking to electrify their bottom-line revenue by focusing on their differentiators (and outsourcing their IT burdens). It includes all of the components of Explorer and Voyager as well as topology diagrams, event correlation dashboards and full administration of web and app framework software.
Key Components
- All Components of Explorer and Voyager (listed above)
- Named Engagement Architect
- Topology Diagrams
- Event Correlation Dashboards
- Automation Services
- Full Administration of Web and App Framework Software
- Forecasting
Managed Database:
HOSTING Managed Database Services provide expert database administration and consulting for Microsoft SQL Server, Oracle and MySQL. Make sure the core of your business is protected and optimized at all times – regardless of whether or not you have an in-house DBA resource.
Explorer
The Explorer level of Managed Database Services includes all of the administrative functions fundamentals necessary to sustain your database on a fundamental level, including basic monitoring, alerting, maintenance and backups.
Key Components
- Availability and System Resource Usage Monitoring
- System Resource Usage Alerts
- Alert/Error Log
- Maintenance Jobs
- Backups
Voyager
The Voyager level of Managed Database Services takes the safety and security of your database to the next level by including all of the components of Explorer, plus disk layout and management, partition maintenance and script deployment.
Key Components
- All Components of Explorer (listed above)
- Patch Investigation, Validation, Application and Management
- “dot” Release/Service Packs
- Standard Backup Solution
- Disk Layout and Management
- Creation and Reallocation of Database Files
- Deployment of Client-designed Scripts
- Partition Maintenance
- Management of Users, Roles, Profiles, User Groups and Schema Security
- Standard Maintenance Plans (and Review of Existing)
- Rebuilt Indices
Pioneer
The Pioneer level of Managed Database Services is our most advanced database offering – database nirvana, if you will. It includes all of the components of Explorer and Voyager listed above customized maintenance plans, and advanced performance tuning and cluster and replication management.
Key Components
- All Components of Explorer and Voyager (listed above)
- Major Upgrades
- Full Database and Partial/Object Refreshes
- Customized Maintenance Plans
- Database Instance Configuration/Parameters Tuning
- Initial Database Assessment and Quarterly Health Check
- Fragmentation Review
- Deadlocks Investigation
- Performance Bottleneck, Problematic SQL and Non-indexed Table Identification
- Long-running Transactions Investigation
- Cluster Maintenance, Architectural, Performance and Failover Review
- Replication Administration, Maintenance and Security
Documentation:
Download the Unified Cloud Managed Security Datasheet (PDF).
Download the Unified Cloud Managed Cloud Datasheet (PDF).
Download the Unified Cloud Managed Database Datasheet (PDF).